Frequently Asked Questions
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Am I responsible for maintaining my holiday home?
Yes, you are responsible for maintaining your property and keeping it in good working order. Our maintenance team are available...
Are dogs allowed?
Yes, Merley House is a dog friendly holiday park and we welcome up to 2 dogs per holiday home or...
Are facilities free to access for holiday home owners at Merley House?
Yes, you are welcome to use our on-park facilities free of charge as part of your annual site fees. The...
Are holiday homes for hire dog friendly?
Yes, we have dog friendly holiday homes for hire.
Are the leisure facilities open to the general public?
No, the leisure facilities are not open to the general public. The indoor swimming pool, sauna, hot tub and play...
Are the terrace and paddling pool open all year long?
The terrace is open year-round; however, usage is weather dependent. The paddling pool is filled from Whitsun weekend until mid-September....
Are your facilities wheelchair friendly?
We have an accessible toilet in our leisure complex with a lowered sink, grab rails, wet room style shower and...
Can I book a conference room at Merley House?
There are a number of conference rooms available to hire at Merley House. This is managed separately to the holiday...
Can I book a visit to view the park and pick a pitch?
Yes, we highly recommend a trip to Merley House Holiday Park if you’re considering buying a holiday home in Wimborne....
Can I book a wedding at Merley House?
Weddings are held in Merley House – the iconic stately home that sits within the grounds of our exclusive owners-only...
Can I choose my own caravan for a vacant pitch?
If our holiday homes for sale are not what you’re looking for, we can order a different model direct from...
Can I extend my stay?
Yes, it is possible to extend your stay subject to availability.
Can I have Sky TV in my holiday home?
Yes, many of our existing holiday home and lodge owners have had Sky TV installed in their property.
Can I have parcels delivered to the park?
Yes, we are happy for you to have parcels delivered to the park reception on an occasional basis. Please ensure...
Can I live in my holiday home?
No, your holiday home cannot be your primary residence. Proof of address must be shown at the time of purchase...
Can I move my existing holiday home from another park to Merley House Holiday Park?
No, unfortunately we do not allow bring-ons at Merley.
Can I park my car next to my holiday home?
Yes, all of our holiday homes come with at least one parking space next to the home, so you won’t...
Can I reach Merley House with public transport?
The closest bus stop is approximately half a mile walk from the holiday park. Having access to a car is...
Can I run a business from my holiday home?
No, unfortunately you cannot run a business from your holiday home. It is not a commercial property and you would...
Can I sell my holiday home?
Of course, you are more than welcome to sell your holiday home at any point during your Licence Agreement term....
Can I sublet my holiday home?
No, we do not permit subletting at Merley House Holiday Park.
Can I upgrade my holiday home?
Yes, absolutely. You are more than welcome to upgrade your holiday home to a newer or larger home at any...
Can I visit my holiday home whilst the park is closed?
You are welcome to check on your home when the park is closed, however you are not permitted to stay...
Can family and friends visit us while we’re staying at Merley House Holiday Park?
Absolutely! You are more than welcome to invite friends or family to visit when staying in your holiday home at...
Can friends or family stay at my holiday home while I’m not there?
Yes, friends and family are welcome to make use of your holiday home without you there. We kindly ask that...
Can visiting family and friends use the facilities?
Of course, your friends and family are more than welcome to use our on-park facilities, including the swimming pool, sauna,...
Do I have to make a booking in order to use the park’s facilities?
No, you do not need to make a booking to use any of our on-park facilities at Merley House Holiday...
Do I need home insurance?
Yes, having appropriate holiday home insurance is a condition of our Site Licence Agreement. You can purchase insurance through us...
Do I need to pay council tax?
No, you do not need to pay council tax on a holiday home because it is not a permanent residence.
Do I own the pitch?
No, you own you own your holiday home, but not the land it is on. You rent this from the...
Do holiday homes come with decking?
No, holiday homes do not come with decking as standard – this depends on the pitch and the property. It...
Do you allow supermarket deliveries?
Yes, supermarket deliveries are welcomed on park, providing a convenient option for our holiday home owners. Wherever possible, we kindly...
Do you have EV charging points?
No, we do not have any communal electric vehicle charging points, however some of our holiday home owners have had...
Do you have changing facilities?
Yes, you are more than welcome to use our changing facilities during your trip to the indoor swimming pool. Equally,...
Do you have holiday homes for hire?
We have a very small selection of holiday homes for hire. These are well suited to individuals or couples that...
Do you have preferred manufacturers?
We work with leading holiday home manufacturers to provide a choice of luxury holiday homes. With more than 50 years’...
Do you sell accessible holiday homes?
We do not keep accessible holiday homes in stock, but we are able to work with you to order an...
Do you sell any residential lodges?
No, unfortunately we are a holiday park, not a residential park. Your holiday home at Merley House must not be...
Do you sell pre-owned holiday homes?
Yes, we sometimes sell pre-owned holiday homes subject to availability. Please look at our holiday homes for sale listings or...
Does my holiday home come furnished?
Yes, all of our holiday homes come fully furnished and turn key ready. They are built to the highest standards...
Does my holiday home, lodge or log come with a warranty?
Yes, new holiday homes come with a manufacturer’s warranty – this will vary depending on the manufacturer. Pre-owned holiday homes...
Does the laundrette come with detergent?
No, you will need to supply your own laundry detergent and fabric conditioner when using the washing machines in our...
How are utilities charged?
Utilities are not included in your annual site fees. We bill for water, sewage and waste disposal and electric twice...
How far away is the Jurassic Coast from Merley House?
Merley House Holiday Park is ideally positioned for trips to the world-renowned Jurassic Coast if you fancy a relaxing day...
How far away is the New Forest National Park?
Many of our holiday home owners enjoy frequent trips to the New Forest National Park. The New Forest is the...
How long is the License Agreement at Merley House Holiday Park?
Holiday homes come with a 15-year Licence Agreement, whereas lodges come with a 30-year agreement. At the end of your...
How long is the season at Merley House?
Merley House Holiday Park is open from 16th March to 15th February each year. You can choose between a 7.5-month,...
How many people can stay in my holiday home?
This will be determined by your specific holiday home. We kindly ask you not to exceed this number.
How much does it cost to purchase a holiday home at Merley House?
The price of our holiday homes varies, depending on the age, location and number of bedrooms. Typically, our pre-owned holiday...
How often can I visit my holiday home?
You are welcome to visit your holiday home at your leisure throughout the season. It cannot be your permanent residence...
How will I hear news from the park?
Take a look at our blog to stay up to date with the latest news from Merley House Holiday Park....
Is Merley House Holiday Park family friendly?
Yes, Merley House is a family-friendly holiday park. Some of our existing home owners have children and many have grandchildren...
Is Merley House part of a holiday park group?
No, Merley House is not part of a holiday park group. We are an independent and family-owned holiday park that...
Is a deposit required to secure my holiday home?
Yes, a deposit is required to reserve the pitch and order your holiday home from the manufacturer. The balance will...
Is finance available?
We do not offer holiday home finance at Merley House Holiday Park, however there are a number of national providers...
Is there security on the park?
We take the safety of our guests very seriously and have invested in numerous security measures here at Merley Holiday...
What are the annual site fees?
Annual site fees vary depending on the type and location of the property. Our site fees start in the region...
What do I do when my Licence Agreement comes to an end?
When your Licence Agreement comes to an end you have a number of options. Please speak to the Merley House...
What do I need to do before the end of the season?
Merley House Holiday Park closes for 1 month every year. Before vacating your holiday home for winter, we kindly ask...
What do the site fees include?
Site fees cover the rental of your pitch, use of the facilities and maintenance of communal areas. The site fees...
What do you need from me in order to buy a holiday home?
You will need to provide a copy of your primary address and photo ID. Before moving into your holiday home...
What happens if my holiday home needs maintenance?
We have a capable groundskeeping team on-park to help with any small maintenance tasks. We can also recommend reputable tradesman...
What happens when the park is closed?
Merley House Holiday Park opens from 16th March to 15th February each year. During our period of closure, you must...
What is the process of buying a holiday home?
The process of buying a holiday home is relatively simple in comparison to buying a bricks and mortar property. Visit...
What is the smoking policy at Merley House?
You are free to smoke in your holiday home or lodge. Smoking or vaping is not permitted in communal areas.
What storage options will I have?
You are more than welcome to add external storage to your property, as long as it sits within your boundary...
What time does the indoor swimming pool open and close?
The indoor swimming pool is open every day throughout the season from 7.30am – 8.30pm. We typically close the pool...
What time does the reception open and close?
The reception is open every day throughout the season and are friendly team are ready and waiting to answer any...
What types of holiday homes do you have at Merley House?
We have a selection of holiday homes, lodges and chalets for sale at Merley House Holiday Park in Wimborne. All...
What’s the closest beach to Merley House?
Our Wimborne Holiday Park is ideally located for making the most of the some of the best beaches in Dorset....
What’s the closest town to Merley House?
Merley House Holiday Park is less than 10 minutes’ drive from Wimborne Minster, a charming market town boasting lovely independent...
What’s the difference between log cabins, lodges and holiday homes?
The main difference between a log cabin, lodge and holiday home is the size and style. Lodges tend to be...
Where is Merley House Holiday Park located?
Merley House Holiday Park is situated in a convenient location on the outskirts of Wimborne with easy access to the...
Where is the closest restaurant or takeaway?
There are a wide selection of cafes, pubs and restaurants in neighbouring Wimborne, so you’ll never be short of places...
Where is the closest supermarket?
Holiday home owners can make use of a range of supermarkets in the local area. There is a Waitrose and...
Why should I choose Merley House Holiday Park?
There are many reasons to buy a holiday home at Merley House Holiday Park in Dorset. Our quiet owners-only park...
Will I need a tv licence to watch tv in my holiday home?
The TV licence at your primary address covers usage in your holiday home.
Will I pay stamp duty on my holiday home?
No, stamp duty is not payable on holiday homes. This is one of the major benefits in comparison to purchasing...