FAQ: Does my holiday home, lodge or log come with a warranty?
Yes, new holiday homes come with a manufacturer’s warranty – this will vary depending on the manufacturer. Pre-owned holiday homes do not come with a warranty, unless there is time remaining on the manufacturers warranty.
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How long is the License Agreement at Merley House Holiday Park?
Holiday homes come with a 15-year Licence Agreement, whereas lodges come with a 30-year agreement.
At the end of your License Agreement, you can either upgrade your home, or move it offsite. Providing your holiday home is maintained to a high standard you can also or extended your term by another 10 or 20 years.
Will I need a tv licence to watch tv in my holiday home?
The TV licence at your primary address covers usage in your holiday home.
What types of holiday homes do you have at Merley House?
We have a selection of holiday homes, lodges and chalets for sale at Merley House Holiday Park in Wimborne. All of our homes come from leading manufacturers with excellent warranties (applicable to new-homes only).
We will work with you to help you find the perfect holiday home to suit your needs.
What do I need to do before the end of the season?
Merley House Holiday Park closes for 1 month every year. Before vacating your holiday home for winter, we kindly ask all guests to remove any items of value. You will also need to drain down your property. You can do this yourself or you can request that our maintenance team carries this out for you. Water is turned off around the park during the time.
Can I have parcels delivered to the park?
Yes, we are happy for you to have parcels delivered to the park reception on an occasional basis. Please ensure they are clearly addressed and collected in a timely manner.
How are utilities charged?
Utilities are not included in your annual site fees. We bill for water, sewage and waste disposal and electric twice a year in January and September. All homes are individually metered.
Only a small number of our holiday homes have mains gas, the majority have gas bottles. Replacement gas bottles can be purchased on-site.
What is the process of buying a holiday home?
The process of buying a holiday home is relatively simple in comparison to buying a bricks and mortar property.
- Visit Merley House Holiday Park for a tour – we will show you our available holiday homes and pitches
- If you select a home that is already on park, you will need to pay a deposit, provide proof of address, ID and a copy of your holiday home insurance. If everything is in order you can move into your home straight away, after settling the outstanding balance. It usually takes around 2 weeks to complete this process.
- If you would like to order a specific home direct from the manufacturer you will first need to select your pitch. We will then sit with you to help you look though available options and select a home that meets your needs. Lead times vary depending on manufacturers.
Can friends or family stay at my holiday home while I’m not there?
Yes, friends and family are welcome to make use of your holiday home without you there. We kindly ask that they are made aware of our park rules. Sub-letting is not permitted.
Can I run a business from my holiday home?
No, unfortunately you cannot run a business from your holiday home. It is not a commercial property and you would be in breach of your Licence Agreement with us.
Am I responsible for maintaining my holiday home?
Yes, you are responsible for maintaining your property and keeping it in good working order. Our maintenance team are available should you need them for specific tasks.