FAQ: Am I responsible for maintaining my holiday home?
Yes, you are responsible for maintaining your property and keeping it in good working order. Our maintenance team are available should you need them for specific tasks.
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What is the process of buying a holiday home?
The process of buying a holiday home is relatively simple in comparison to buying a bricks and mortar property.
- Visit Merley House Holiday Park for a tour – we will show you our available holiday homes and pitches
- If you select a home that is already on park, you will need to pay a deposit, provide proof of address, ID and a copy of your holiday home insurance. If everything is in order you can move into your home straight away, after settling the outstanding balance. It usually takes around 2 weeks to complete this process.
- If you would like to order a specific home direct from the manufacturer you will first need to select your pitch. We will then sit with you to help you look though available options and select a home that meets your needs. Lead times vary depending on manufacturers.
Do I own the pitch?
No, you own you own your holiday home, but not the land it is on. You rent this from the park via a Licence Agreement, the terms of which you agree to at the time of purchase.
Can I choose my own caravan for a vacant pitch?
If our holiday homes for sale are not what you’re looking for, we can order a different model direct from the manufacturer. This will give you the flexibility to choose the perfect home to meet your needs.
We have an excellent working relationship with all the leading manufacturers and will happily liaise with them on your behalf. You will be kept involved every step of the way.
Can I have Sky TV in my holiday home?
Yes, many of our existing holiday home and lodge owners have had Sky TV installed in their property.
Do you sell pre-owned holiday homes?
Yes, we sometimes sell pre-owned holiday homes subject to availability. Please look at our holiday homes for sale listings or get in touch to find out more.
Does my holiday home come furnished?
Yes, all of our holiday homes come fully furnished and turn key ready. They are built to the highest standards with beautiful interiors and modern appliances. All you need to do is move in!
How are utilities charged?
Utilities are not included in your annual site fees. We bill for water, sewage and waste disposal and electric twice a year in January and September. All homes are individually metered.
Only a small number of our holiday homes have mains gas, the majority have gas bottles. Replacement gas bottles can be purchased on-site.
Will I need a tv licence to watch tv in my holiday home?
The TV licence at your primary address covers usage in your holiday home.
Can friends or family stay at my holiday home while I’m not there?
Yes, friends and family are welcome to make use of your holiday home without you there. We kindly ask that they are made aware of our park rules. Sub-letting is not permitted.
Can I upgrade my holiday home?
Yes, absolutely. You are more than welcome to upgrade your holiday home to a newer or larger home at any point during your Site Licence Agreement at Merley House Holiday Park. In fact, many of our existing owners have upgraded to newer models after initially purchasing a pre-owned holiday home.
Please pop into reception to discuss your options with one of our friendly team.