FAQ: Can visiting family and friends use the facilities?
Of course, your friends and family are more than welcome to use our on-park facilities, including the swimming pool, sauna, hot tub and play parks whilst visiting your holiday home at Merley House Holiday Park. There is no additional charge.
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Are the terrace and paddling pool open all year long?
The terrace is open year-round; however, usage is weather dependent. The paddling pool is filled from Whitsun weekend until mid-September. The hot tub is open from April to mid-September.
Do I have to make a booking in order to use the park’s facilities?
No, you do not need to make a booking to use any of our on-park facilities at Merley House Holiday Park. You are fee to use the swimming pool and sauna at your leisure at any point during standard opening hours (7.30am – 8.30pm). Many of our existing holiday home owners go for a swim every day!
Please note: the paddling pool is open from Whitsun weekend to mid-September. We tend to open the hot tub from April to mid-September.
Are the leisure facilities open to the general public?
No, the leisure facilities are not open to the general public. The indoor swimming pool, sauna, hot tub and play parks are for the exclusive use of holiday home owners at Merley House Holiday Park.
What time does the reception open and close?
The reception is open every day throughout the season and are friendly team are ready and waiting to answer any questions you may have!
Opening hours:
Monday to Friday: 8:30am – 10am and 5pm – 5:30pm
Weekends: 9am – 10am and 5pm – 6pm
When reception is closed you will find the park managers number on the door in case of emergency.
Does the laundrette come with detergent?
No, you will need to supply your own laundry detergent and fabric conditioner when using the washing machines in our on-park laundrette.
Do you have EV charging points?
No, we do not have any communal electric vehicle charging points, however some of our holiday home owners have had EV charging points fitted to the exterior of their properties independently. This is a private arrangement and permission must be sought from park management in advance.
What time does the indoor swimming pool open and close?
The indoor swimming pool is open every day throughout the season from 7.30am – 8.30pm. We typically close the pool for cleaning for an hour on Mondays and Fridays.
Are your facilities wheelchair friendly?
We have an accessible toilet in our leisure complex with a lowered sink, grab rails, wet room style shower and alarm system. Access to the pool is stepped
Do you sell accessible holiday homes?
We do not keep accessible holiday homes in stock, but we are able to work with you to order an accessible home direct from one of our preferred manufacturers. Accessible holiday homes can have a number of adaptions, including ramped access, widened doorways and a wetroom.
Please get in touch with our friendly team to discuss your requirements.
Are facilities free to access for holiday home owners at Merley House?
Yes, you are welcome to use our on-park facilities free of charge as part of your annual site fees. The indoor pool and sauna are both open for the entire holiday season. Guests are also permitted to use the facilities when visiting you at your holiday home. There is no charge for visitors.