FAQ: Can I visit my holiday home whilst the park is closed?
You are welcome to check on your home when the park is closed, however you are not permitted to stay the night. Please note, water is turned off around the park during the month we are closed.
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How many people can stay in my holiday home?
This will be determined by your specific holiday home. We kindly ask you not to exceed this number.
How are utilities charged?
Utilities are not included in your annual site fees. We bill for water, sewage and waste disposal and electric twice a year in January and September. All homes are individually metered.
Only a small number of our holiday homes have mains gas, the majority have gas bottles. Replacement gas bottles can be purchased on-site.
Do you have preferred manufacturers?
We work with leading holiday home manufacturers to provide a choice of luxury holiday homes. With more than 50 years’ experience in the industry we have longstanding relationships with many of our suppliers.
Our preferred manufacturers are: Willerby, Swift, ABI, Regal, Pathfinder, Prestige, Willerby and Sunseeker.
What storage options will I have?
You are more than welcome to add external storage to your property, as long as it sits within your boundary and is maintained to a high standard. You are limited to 1 shed or 2 storage boxes per holiday home or lodge.
What happens if my holiday home needs maintenance?
We have a capable groundskeeping team on-park to help with any small maintenance tasks. We can also recommend reputable tradesman in the local area. When enlisting the help of off-park tradesman, we ask that you provide us a copy of their electrical and/or gas safe qualifications.
You must seek the permission of management before carrying out any changes to the exterior of your property or surrounding grounds.
Can I run a business from my holiday home?
No, unfortunately you cannot run a business from your holiday home. It is not a commercial property and you would be in breach of your Licence Agreement with us.
Will I need a tv licence to watch tv in my holiday home?
The TV licence at your primary address covers usage in your holiday home.
What do I do when my Licence Agreement comes to an end?
When your Licence Agreement comes to an end you have a number of options. Please speak to the Merley House team.
Can I upgrade my holiday home?
Yes, absolutely. You are more than welcome to upgrade your holiday home to a newer or larger home at any point during your Site Licence Agreement at Merley House Holiday Park. In fact, many of our existing owners have upgraded to newer models after initially purchasing a pre-owned holiday home.
Please pop into reception to discuss your options with one of our friendly team.
Can I sell my holiday home?
Of course, you are more than welcome to sell your holiday home at any point during your Licence Agreement term. You can either sell it independently or through us. We charge a commission when you sell your holiday home.