FAQ: Can I choose my own caravan for a vacant pitch?
If our holiday homes for sale are not what you’re looking for, we can order a different model direct from the manufacturer. This will give you the flexibility to choose the perfect home to meet your needs.
We have an excellent working relationship with all the leading manufacturers and will happily liaise with them on your behalf. You will be kept involved every step of the way.
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Does my holiday home, lodge or log come with a warranty?
Yes, new holiday homes come with a manufacturer’s warranty – this will vary depending on the manufacturer. Pre-owned holiday homes do not come with a warranty, unless there is time remaining on the manufacturers warranty.
Do you have preferred manufacturers?
We work with leading holiday home manufacturers to provide a choice of luxury holiday homes. With more than 50 years’ experience in the industry we have longstanding relationships with many of our suppliers.
Our preferred manufacturers are: Willerby, Swift, ABI, Regal, Pathfinder, Prestige, Willerby and Sunseeker.
Do you sell any residential lodges?
No, unfortunately we are a holiday park, not a residential park. Your holiday home at Merley House must not be used as a permanent residence or primary address.
Can I sell my holiday home?
Of course, you are more than welcome to sell your holiday home at any point during your Licence Agreement term. You can either sell it independently or through us. We charge a commission when you sell your holiday home.
Can I upgrade my holiday home?
Yes, absolutely. You are more than welcome to upgrade your holiday home to a newer or larger home at any point during your Site Licence Agreement at Merley House Holiday Park. In fact, many of our existing owners have upgraded to newer models after initially purchasing a pre-owned holiday home.
Please pop into reception to discuss your options with one of our friendly team.
Do I need home insurance?
Yes, having appropriate holiday home insurance is a condition of our Site Licence Agreement. You can purchase insurance through us or via a third party, independent broker.
We require an up-to-date copy of your insurance certificate every year.
What happens if my holiday home needs maintenance?
We have a capable groundskeeping team on-park to help with any small maintenance tasks. We can also recommend reputable tradesman in the local area. When enlisting the help of off-park tradesman, we ask that you provide us a copy of their electrical and/or gas safe qualifications.
You must seek the permission of management before carrying out any changes to the exterior of your property or surrounding grounds.
Can friends or family stay at my holiday home while I’m not there?
Yes, friends and family are welcome to make use of your holiday home without you there. We kindly ask that they are made aware of our park rules. Sub-letting is not permitted.
How often can I visit my holiday home?
You are welcome to visit your holiday home at your leisure throughout the season. It cannot be your permanent residence – proof of address is needed at the time of purchase. We usually ask for a utility bill and photo ID.
Am I responsible for maintaining my holiday home?
Yes, you are responsible for maintaining your property and keeping it in good working order. Our maintenance team are available should you need them for specific tasks.