FAQ: What happens if my holiday home needs maintenance?
We have a capable groundskeeping team on-park to help with any small maintenance tasks. We can also recommend reputable tradesman in the local area. When enlisting the help of off-park tradesman, we ask that you provide us a copy of their electrical and/or gas safe qualifications.
You must seek the permission of management before carrying out any changes to the exterior of your property or surrounding grounds.
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Can I choose my own caravan for a vacant pitch?
If our holiday homes for sale are not what you’re looking for, we can order a different model direct from the manufacturer. This will give you the flexibility to choose the perfect home to meet your needs.
We have an excellent working relationship with all the leading manufacturers and will happily liaise with them on your behalf. You will be kept involved every step of the way.
Am I responsible for maintaining my holiday home?
Yes, you are responsible for maintaining your property and keeping it in good working order. Our maintenance team are available should you need them for specific tasks.
Do you have preferred manufacturers?
We work with leading holiday home manufacturers to provide a choice of luxury holiday homes. With more than 50 years’ experience in the industry we have longstanding relationships with many of our suppliers.
Our preferred manufacturers are: Willerby, Swift, ABI, Regal, Pathfinder, Prestige, Willerby and Sunseeker.
Does my holiday home come furnished?
Yes, all of our holiday homes come fully furnished and turn key ready. They are built to the highest standards with beautiful interiors and modern appliances. All you need to do is move in!
Do you sell pre-owned holiday homes?
Yes, we sometimes sell pre-owned holiday homes subject to availability. Please look at our holiday homes for sale listings or get in touch to find out more.
What do I do when my Licence Agreement comes to an end?
When your Licence Agreement comes to an end you have a number of options. Please speak to the Merley House team.
How long is the License Agreement at Merley House Holiday Park?
Holiday homes come with a 15-year Licence Agreement, whereas lodges come with a 30-year agreement.
At the end of your License Agreement, you can either upgrade your home, or move it offsite. Providing your holiday home is maintained to a high standard you can also or extended your term by another 10 or 20 years.
Can I live in my holiday home?
No, your holiday home cannot be your primary residence. Proof of address must be shown at the time of purchase and you must vacate your property during our winter closure each year.
What do you need from me in order to buy a holiday home?
You will need to provide a copy of your primary address and photo ID. Before moving into your holiday home you will need to provide a copy of your insurance documents.
What storage options will I have?
You are more than welcome to add external storage to your property, as long as it sits within your boundary and is maintained to a high standard. You are limited to 1 shed or 2 storage boxes per holiday home or lodge.